Upon placing an order on our website, you will receive an email confirmation.  Once we process and create your order, you will receive a shipping notification. Standard production time is 24-72 hours unless there is a back-order (you will be notified if this is the case).  Your order will ship the first business day available after production.  Most individual orders are put in had within 7-10 days of the order being placed.  Most custom team orders are put in hand within two weeks of proof approval. Items for Cydney Gillon and Whitney Jones are shipped within 10 business days.

Custom orders (including team merchandise) are non returnable/non refundable.  All of our items are made to order, and we keep nothing in stock.  If you are unsure about sizing, please request spec sheets for your items if they were not provided.

If you are requesting branded merchandise, please note that we require permission to reproduce any company logo.

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